Geeky Stitching Club FAQs

Go to the Subscription tab and then click on ‘The Geeky Stitching Club’ read through the info and then decided on which sub option you would like from the drop down at the bottom of the page. This will then take you to the relevant info page.

Each month there will be a different food pun/ kawaii themed box sent direct to your door! Each box will contain one full kit (this includes everything you need to stitch up and hang the main pattern), a bonus pattern ( normally slogan/floral based) a mini pattern (which is based around the current box theme) a mini supplies kit ( which includes a 15cm x 15cm piece of premium material plus a full skein of DMC thread) for an extra £5 you can receive all the extra threads, hoop & pom pom trim to complete the mini pattern which is included within your box, just select the XXL version.

Everything will be wrapped up in tissue paper and sealed with a personalised name sticker! Plus some sweet treats will be thrown in for you to enjoy!

You also get access to our members only area which you can benefit from all of the below

  • FREE access to this area (worth £29.99!)
  • FREE access to the PDF club (just click on the Sub link and add to your basket, don’t worry you won’t get charged!) Worth £50 per year!
  • 15% discount on EVERYTHING throughout the year (Just make sure you are logged into you account and it will automatically deduct the percentage)
  • Stitchy Points! for every sub & website purchase we will credit your account with stitchy points that you can redeem at any time
  • 1000 stitchy points in your birthday month! ( Make sure you message us to tell us when your Birthday is)
  • Special discounted products that are only available to memebers
  • News and all the stuff that’s happening at Geeky Stitching Co HQ

There are two types of Subscription available, Recurring and One off payments.

  • The cost of the recurring subscriptions are £10.99 plus shipping ( £2.50 UK and £5 overseas) you can cancel at any time!
  • If you would to purchase a 3 month sub in one payment, boxes are discounted and cost £10.50 (plus shipping)
  • If you would like to purchase a 6 month sub in one payment, boxes are discounted and cost £9.50 ( plus shipping)
  • If you would like to purchase a 12 month sub in one payment, boxes are discounted and cost £9 (plus shipping)
  • If you would like the XXL boxes please plus £5 onto your sub payment (per month) however no additional postage charges!

There are absolutely NO hidden or upfront costs, what you see is what you get!

Please note: Overseas buyers, we are not liable for any custom charges that you may receive. We fill out the paperwork in why which means you are not supposed to get any additional charges but we can’t guarantee this 100%

Recurring Subs

  • The date in which you originally sign up will be your billing date, every month after that your box payment will be deducted on the same date until cancelled

One off sub payments

  • You will only be billed once for your sub payment (the full amount is taken at once to receive the discount) the only time we would ever invoice you for additional payments is if you are based overseas and you select the UK option (as there is a price increase due to shipping costs)

Please note we use PayPal as our payment gateway (to ensure customers receive the maximum payment protection) you do not need a PayPal account to complete payments as you can sign in as a guest.

Nope! Once you have signed up for your first recurring payment you will automatically be billed each month until cancelled

For one off payments, these are not recurring so once you have received all the boxes you have paid for you will need to return to the site and purchase again ( or sign up for a recurring box if you wanted)

Just log onto your account and go to ‘My subscriptions’ and select ‘Cancel’ this will automatically sends a cancellation request to us. We will double check that your not committed to any further boxes (if you signed up prior to 2018 you could be affected) or that your next payment is due within 48 hours ( Paypal will not allow us to cancel scheduled payments without 48 hours notice) and then we will cancel your sub off for you.

If you sign up for a 3 / 6 /12 month sub your subscription will automatically renew every 3/6/12 unless you cancel. Please note we need 48 hours notice & no refunds will be given on prepaid subs.

You can re-sign up at any time, however please note we can’t guarantee that there will be boxes available

Please note if you signed up for a sub prior to December 2017 you would have signed up for a specific time period (these rates were discounted) resulting in you committing to your original subscription duration (3, 6 or 12 months) These subs automatically renew unless cancelled, please log into your account for more info

Boxes will be dispatched 7 – 10 days after payment. However in some circumstances (if we are away from the office or holiday/ shut down periods) your box will default to our shipping date of the 25th of the month. 

Boxes are sent by 2nd class post with Royal Mail, these are untracked an can take 2-5 days to reach you if you are based in the UK. Please note that tracking is available at an extra cost (just contact us to arrange) once your box leaves the premises we are not liable for them if they are lost or misplaced. Overseas shipping can take 2-3 weeks to reach you.

No we also have an option to purchase 3,6 or 12 month subs at a discounted rate, just go back to the ‘Subscription’ tab on the main screen and select the ‘one off payment’ option

*** PLEASE NOTE WE DO NOT GIVE REFUNDS ON PRE-PAID SUBS ***

Club members are granted automatic access to our ‘Members only’ area where you can access free patterns, discounted products and offer’s. Your members log in will be your Paypal email address and takes around 24 hours to be activated, if after this time you are still unable to log in please contact us.

If you cancel your subscription then your email address will be removed from our members only database automatically and you will be unable to log into that area.

Of course! However the cut off for the current month is the 17th of every month, therefore any orders received after this date will be dispatched the following month. (plus spaces are limited)

Log into your account and go to ‘Subscriptions’ there you are able to update your billing and shipping address. Please note that our system will log that the time and date of you updating your shipping records and we are unable to be held accountable for any boxes that get shipped to the wrong address. If you are having issues updating your address please let us know ASAP!

Please contact us directly if you have any questions about the club or if you need any more information, through the ‘contact us’ page.

No worries! Just sign up and then when you have received your box just log into your account and issue a cancel request and will get that sorted for you

For the day of your dispatch email please allow 2-5 working days for your box to reach you if you are based in the UK and 1-3 weeks if you are overseas

If you have not received your box after this time ( and you have opted for the non tracked option) we can offer a 50% refund ( this is the maximum amount we can claim from Royal Mail) if you have opted for the tracked postage we can offer a replacement box or full refund.

We do not send replacement boxes for untracked orders.

If you signed up for a sub in 2017 or 2016 & would like to include the add on kit (which costs £5, no additional postage) then please contact us and we can amend your price to include this every month. We are no longer doing the add on as ‘Pay as you go’

We will send you a paypal invoice to make up the difference ( which is the price in shipping between a UK address and Overseas address) you will still be receiving a discount on your monthly boxes. Your box will ship only when we have received the payment difference.

By signing up for a sub you are agreeing to all the above T&C’s!

15% off when you signup

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